# Jackstien International LLP — Full Content > Full text of the completed pages on jackstien.in, provided for AI crawlers and retrieval systems. > Summary index: https://jackstien.in/llms.txt > Entity: Jackstien International LLP · LLPIN AAU-6503 · GSTIN 27AAQFJ6562N1ZH · Mumbai, India --- # Page: Home [Source](https://jackstien.in/) # Jackstien International — Risk Management Jackstien International is an award-winning firm of risk management consultants operating under two distinct verticals of risk management: Financial and Regulatory Risk Management, and Hybrid Work Risk Management. We are an advisory practice. We build the policy, process and practice that let an organisation manage risk deliberately rather than discover it late — integrating technical, financial, technological, and behavioural expertise across both verticals. The Right Way. ## Financial and Regulatory Risk Management Risk management for banks, NBFCs and other financial regulated institutions. We design the frameworks that govern regulatory obligation, financial exposure and operational control. Manage Risk ## Hybrid Work Risk Management Risk management for organisations whose people, premises and processes no longer sit in one place. A distributed working model changes what has to be controlled, what it costs, and what a regulator expects to see. We design for all three. Manage Risk ## Synchronised Areas of Expertise Both verticals draw on the same four disciplines. It is the combination that makes cross-management of risk feasible — no single field can resolve a problem alone without shifting the underlying risk elsewhere. - Legal & Regulatory - Statutory & Licensing - Cross-Border Law - Direct/ Indirect Tax - Macro-Economics - Actuarial - Credit & Market Risk - Value Enhancement - Opportunity Cost - Fin. Recording - Disclosures - Capital Structure - Process Re-engineering - Cyber-Security - Automation/ ML - Cost Balance/ ROI - Privacy Obligations - Redundancy - Adaptation - Communication - Succession - Performance - Training - Org. Psychology ## Advisory Services - Organisational Restructure - Change Management - Operations Sale or Integration - Cross-Regulatory Issues - Multi-Statute Conflicts - Hybrid & Remote Work Transitions - Policy Framework & Institution - Technology Transitions - Cross-Border Alignment - Process Restructuring & Automation - Performance Management Frameworks - Financial Restructure or Reorganisation Get in touch with us ### Q: How does a risk management consultant differ from an audit function? Internal, external or concurrent audits provide assurance. Each tests whether existing controls work, and reports what it finds. Jackstien International works upstream of that. We are an advisory practice: we build the policy, process and practice that an audit function would later test. We are engaged where an institution needs a framework designed or redesigned, not where it needs one assessed. While we often perform detailed walk-throughs as a preparatory exercise for our deliverables to clients, we do not perform independent reviews. ### Q: How do you turn regulatory requirements into policies, SOPs and practices that people actually follow? Most institutions have the sensitivity to regulatory needs. However, conversion to practice is difficult. The translation runs through three stages, and it fails at a different point in each: - Policy states what the institution has decided. It fails when it restates the regulation instead of deciding anything — a policy that could belong to any institution has made no choices, and gives the business nothing to act on. - Process turns that decision into a sequence with owners, evidence and timing. It fails when it is written by the function that owns the risk rather than with the people who will run it, and so describes work nobody actually does. - Practice is what happens when nobody is watching. It fails when the process was never embedded into the systems, approvals and reporting that shape day-to-day behaviour — leaving a documented framework and an undocumented reality. The distance between the three is where regulatory findings come from. Closing it is design work, not documentation work. ### Q: What should a regulated financial institution look for when appointing an external risk adviser? An external risk adviser should be assessed on four things. - Current regulatory fluency, not historical. A framework written against superseded directions ages badly, and both the RBI and SEBI perimeters have moved materially in recent years. - Practitioner experience of the function being advised on. There is a difference between having read the guidance and having held the role, and it shows in whether a framework survives contact with the business. - Standing with the regulators and industry bodies that set the rules. Advice carries more weight when the adviser has sat on the committees and working groups where the requirements were shaped. - Independence from the assurance chain. An adviser who also audits carries a conflict. ### Q: What does a risk management advisory engagement typically involve, and how long does it take? Engagements vary in scope, but most follow the same arc. - Understand. Detailed walk-throughs of how the work is actually done, rather than how it is documented. This is typically where the gap that triggered the engagement surfaces. - Design. Policy, process and practice built together rather than in sequence, so each is written knowing what the others require. - Integrate. The stage at which the design meets the systems, approvals and reporting that will carry it. Engagements that stop before this point produce documents rather than change. - Handover. The framework owned by named people or positions inside the organisation, with the reasoning behind each decision recorded so it survives their successors. Duration depends on scope and on how much of the institution the framework touches — a single focused process may take days, a set of interrelated processes may take weeks, a firm-wide framework months. We agree the scope accurately at the outset so there is predictability for both parties. ### Q: What does hybrid work risk management actually cover, beyond information security? Information security is the part everyone sees. It is rarely the part that causes the seepages that accumulate the losses. When work is distributed, controls that a shared physical location provided silently stop operating — and most were never written down, because nobody had to design them. Re-establishing them is an operating risk discipline. It covers: - Cost. Flexibility offered without cost discipline is expensive. An organisation that leaves the option open to employees, without designing its estate, technology and support footprint around that choice, ends up carrying the cost of both models — where the same flexibility, designed deliberately, can be optimised. - Process integrity. Steps that depended on physical adjacency, such as a signature, a second pair of eyes or a physical handover, either get formalised or get skipped. - Regulatory complexity and cross-border exposure. Where work is performed becomes a regulatory question. Staff operating from other states or other countries can draw an organisation into obligations, permissions and tax positions it never chose. - Supervision and control. Oversight that relied on proximity — the overheard call, the visible desk, the manager who noticed — has to be rebuilt as something designed rather than assumed. - Information handling at the edges. Not systems access, but what surrounds it: screens, printing, personal devices used for convenience, and premises the organisation neither owns nor inspects. - Team interaction, behaviour and trust. Hybrid working changes how teams interact, and the behaviours that made the previous model work do not transfer unaltered. Trust in particular has to be maintained by design, having previously been a by-product of sharing a room — and escalation depends on it, since reporting a concern requires both knowing who to tell and feeling able to. Underlying all of it is a single requirement: that the organisation’s best interests stay front and centre while the working model changes. That is an operating risk exercise and it needs operating risk expertise. This is hard science that goes considerably beyond information security or soft-skill discussions. ### Q: What are the risk implications of a distributed workforce for a regulated institution? For an unregulated business, a weakened control is an operational and financial problem. For a regulated business, it is an existential problem. A regulated entity’s licence is what allows it to continue operations. Distribution changes three things specifically: - Where regulated activity is deemed to take place. Licences, permissions and record-keeping obligations attach to locations. When staff performing regulated functions work from places the institution has not declared, the perimeter shown to the regulator stops matching the one that exists. - Cost. Managing your real estate to optimise for hybrid work must protect the mandatory controls and safeguards required under regulations. One cannot come at the cost of the other. Avoiding optimisation, on the other hand, is not an option either. - What must be evidenced, rather than merely done, and who the organisation remains answerable for. Supervisory frameworks assume controls that can be demonstrated to a third party after the fact — proximity-based oversight leaves no record, designed oversight does. And premises the organisation does not control, devices it does not own and third parties supporting distributed work all sit inside its accountability while sitting outside its direct control. A hybrid model designed only for productivity will satisfy the business and still leave the licence exposed. Managing both is where real value is delivered. --- # Page: About Us [Source](https://jackstien.in/about-us/) # About Us Jackstien International is an award-winning firm of risk management consultants operating under two distinct verticals of risk management: - Financial and Regulatory Risk Management - Hybrid Work Risk Management Cost management services and remote work consultancy have been aggregated into the Hybrid Work Risk Management service and are no longer offered separately. Formerly, Jackstien Practices and Consulting International LLP. Name changed effective 2025. ## Our Team & Philosophy Our vision is to bring clients the best of operating risk management, technology and behavioural practice — and to make that expertise show up where it matters most: in the organisation’s bottom line. We are a cross-disciplinary team, held together by a shared conviction: today’s problems are tomorrow’s source of insight. It is what allows us to work with change rather than against it. Our practitioners come from finance, technology, risk, macro-economics, process and framework design, law and regulation, behavioural science, quantitative analytics, and training and adaptation. We hold ourselves to professionalism, ethical standards, intellectual honesty and open dialogue — and above all to a single objective: the best interests of our client. ## Our Managing Partner Nishant Shah is a career international banker with more than two decades at global banks. He was Head of Operating Risk for JPMorgan Chase Bank, N.A., India before taking over as Managing Partner. Read more about Nishant Shah, Managing Partner. ## Our Clients We serve clients in India and internationally, across multi-national banks, start-ups, corporates, trusts and investment arms. ## Our Ventures Affinisio Technologies LLP specialises in technology products designed to return power to users with high-quality solutions and applications. Solutions and applications that are intelligently architected to merge controls with innovation, accommodate tomorrow’s changes, promote high standards of governance in regulated entities, bring down cost of control and compliance and enhance operational efficacy. Affinisio Technologies LLP is a joint venture between Acies LLP and Jackstien International LLP. Workis Technologies LLP is a subsidiary of Affinisio Technologies LLP. Workis builds work.IS, the Workplace Operating System for enterprise hybrid workplace management, connecting people, assets, policies, processes and information within a single intelligent platform — so organisations can manage the workplace as a strategic business function rather than a collection of disconnected tools. The Right Way. ## Frequently Asked Questions ### Q: Who does Jackstien International work with? Jackstien International serves clients in India and internationally, across multi-national banks, start-ups, corporates, trusts and investment arms. Engagements span both practice verticals — financial and regulatory risk management, and hybrid work risk management. Client names are not published. ### Q: What is Jackstien International’s relationship with Affinisio? Jackstien International LLP is a firm of practising risk management consultants. Affinisio Technologies LLP is a joint venture between Acies LLP and Jackstien International LLP. Affinisio builds an integrated suite of compliance applications built on international best practices and driven by on-ground exposure and expertise. ### Q: What is Jackstien International’s relationship with Workis? Workis Technologies LLP is a subsidiary of Affinisio Technologies LLP, which is a joint venture between Acies LLP and Jackstien International LLP. Workis builds work.IS, a Workplace Operating System for enterprise hybrid workplace management that creates the technology backbone to integrate Jackstien International’s hybrid work risk management expertise into the day-to-day operations of user organisations. --- # Page: Nishant Shah, Managing Partner [Source](https://jackstien.in/nishant-shah/) # Nishant Shah Nishant Shah took over as Managing Partner of Jackstien International in 2021, bringing two decades of international experience with global banks. ## Professional Profile After Citibank and Standard Chartered, Nishant Shah spent thirteen years with JPMorgan Chase, holding senior positions inside the bank and across the financial industry — including Head of Operating Risk for India. Senior positions held: Banking & Finance Committee Bombay Chamber of Commerce and Industry (BCCI) Chief Executive Officer Affinisio Technologies LLP Head of Banking Markets Compliance JPMorgan Chase Bank, N.A., India Head of NBFC Compliance Head of Operating Risk Independent Director Nueclear Healthcare Ltd. Thyrocare Technologies Ltd. India FX Committee Reserve Bank of India (RBI) India Operating Committee JPMorgan Chase Bank, N.A. India Risk Committee India Working Body Fixed Income Money Market and Derivatives Association of India (FIMMDA) India Working Group International Swaps and Derivatives Association (ISDA) International Emerging Technologies Working Group Managing Committee Foreign Exchange Dealers’ Association of India (FEDAI) Managing Partner Workis Technologies LLP Technical Committee Working Group on FCY and Interest Rate Derivatives Working Group on LIBOR Transition Indian Banks’ Association (IBA) Working Group on Third Party Custodians He is recognised as a leading authority on global derivatives, and has led the development of several industry initiatives — working across market participants, regulators, industry bodies and self-regulatory organisations. He is currently the Managing Partner of Jackstien International LLP and the CEO of Affinisio Technologies LLP. Winner of the Indian Achievers Award for 2021-22. Earlier recognition includes the Award for Excellence, presented personally by Jamie Dimon, Chairman and CEO of JPMorgan Chase. ## Personal Profile Nishant Shah’s interests lie in finance, technology, global markets, macro-economic development and trend projection, tokenised assets, the metaverse, automobiles, and pens — and ashtrays, as soon-to-be antique relics. Nishant Shah is a Chartered Accountant by education and continues to be located in Mumbai along with his wife and daughter. > Words are opinion; actions, fact. Nishant Shah leads Jackstien International, a firm of practising risk management consultants working across financial and regulatory risk management and hybrid work risk management. See how the firm works → --- # Notes - Jackstien International is an ADVISORY practice. It creates policy, process and practice. It does not perform independent reviews. - Jackstien International LLP was previously named Jackstien Practices and Consulting International LLP. - Affinisio Technologies LLP is a joint venture between Acies LLP and Jackstien International LLP. It was previously named Jonosfero International LLP. - Workis Technologies LLP is a subsidiary of Affinisio Technologies LLP. - Client names are not published. - Pages not listed in this file are still being revised and should be read from the live site. # Page: Contact Us https://jackstien.in/contact-us/ # Contact Us Jackstien International is a firm of practising risk management consultants. We work with financial institutions and corporates on Financial and Regulatory Risk Management, and Hybrid Work Risk Management within India and internationally. Email is the way to reach us. Write to central@jackstien.in, or scan the QR code on the page to open an auto-drafted message ready to send through your default email application. ## What to include - Your organisation, and your role within it - Your name, and a contact number with the country code - The nature of the services you are seeking There is no need to prepare anything formal. A clear paragraph is enough to establish whether we are the right people to help. Jackstien International LLP, 712, Maker Chambers V, Nariman Point, Mumbai 400 021, MH, India. central@jackstien.in --- # Page: Work With Us https://jackstien.in/work-with-us/ # Work With Us ## Careers Jackstien International requires the ability to merge multi-disciplinary expertise with an operating team’s reality in the same room, on the same day, with depth in one of the four disciplines the practice works across, with a working literacy in the others. We work across Technical, Financial, Technological and Behavioural disciplines. Applications by email to hr@jackstien.in. ### What to include - Your name, location, and a contact number with the country code - The discipline that interests you, and why - Your current role, experience and notice period - Your CV, attached A short note explaining why this practice rather than a larger one will do more for you than a longer CV. ## Empanelment We engage individuals and organisations with specialist depth we do not carry in-house. Engagements are specific rather than standing, driven by a Statement of Work based on which we approach a panel member when a mandate calls for their discipline. We are interested in hearing from practitioners and firms who can evidence real depth in a defined field, and who are comfortable working inside a framework we have designed. Empanelment enquiries by email to empanelment@jackstien.in. ### What to include - Whether you are writing as an individual or on behalf of an organisation - Your name, location, and a contact number with the country code - The disciplines you cover, and the nature of the work you take on - How long you have been in practice - A profile or credentials document, attached ## Equal Employment Opportunity Jackstien International LLP is an Equal Employment Opportunity Employer for all applicants and employees without regard to race, religion, creed, colour, national origin, gender, sexual orientation, age, marital status, physical or mental disability. ## Published work Articles and short films written and produced by Jackstien International. Full text is on the site at the URLs below. ### Hybrid Work and Risk Management (2023) https://jackstien.in/hybrid-work-risk-management/ Hybrid work introduces risks an operating team has not met before. The article sets out what a risk management consultant contributes to a hybrid transition — expertise, an objective viewpoint, tailored solutions, ongoing support, and compliance and security — and then what a supporting software application has to do, from seat booking and policy integration to usage, supervision and off-premise work. ### Top Hybrid Work Risk Management Strategies (2023) https://jackstien.in/top-hybrid-work-risk-management-strategies/ A working method rather than a list of principles: identify the hybrid work and workplace risks, implement preventative measures, and then monitor and reassess both continuously. The article covers the communication, collaboration, technology and training each of those steps depends on, and where consulting support changes the outcome. ### The Peacemaker: Hybrid Work Structures Today (2021) https://jackstien.in/the-peacemaker-hybrid-work-structures/ An argument by analogy. Most hybrid arrangements are patchworks assembled at speed from whatever was to hand, and they carry the pain points, half-suited solutions and dead weight that follow from that. A structure designed from the ground up behaves differently — flexible, nimble, and able to evolve on its own terms rather than under compulsion. ### Risk Management — The Right Questions Before The Right Answers (2021) https://jackstien.in/risk-management-right-questions/ A short film on the questions clients raise about managing the risk of remote and hybrid structures, and why the questions have to be settled before the answers are worth anything. ### Cost, Risk and the Right Questions (2021) https://jackstien.in/cost-risk-the-right-questions/ A short film on identifying the right questions before answering them, from the hybrid work risk management vertical. ## Press coverage Jackstien International and Nishant Shah have been covered by Outlook India, Mid-Day, the Financial Express, The Telegraph, Zee Business, the Free Press Journal, the International Business Times, Time Bulletin, NewsWire India, APN Live, The India Saga and The Times News, principally on remote and hybrid work between 2021 and 2022. The Indian Achievers' Forum made its Indian Achievers' Award 2021-22 for Most Promising Start-Up to the firm, received by Nishant Shah. Several publishers' articles are no longer online. Where that is so, the text is held on jackstien.in and marked as such on the page. A full index with individual URLs is in https://jackstien.in/llms.txt